PurePaw®

Q: How long does delivery take?

We offer express delivery , so you can expect your order to arrive within 5 days . You'll receive tracking information as soon as your package ships.

Q: Is the payment process secure?

Yes, absolutely. We use secure payment methods to ensure that your information is always protected. You can shop with confidence.

Q: Can I return my order if I’m not satisfied?

Of course! We offer a satisfaction guarantee . If you're not completely happy with your purchase, contact our customer service team within 30 days for return instructions.

Q: How do I contact customer support?

Our customer support team is available 7 days a week . You can reach us via email or phone, and we’ll be happy to help with any questions or issues.

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PurePaw®

PurePaw® Anti-Mud Mat

From $52.00 USD

PurePaw®

PurePaw® Cocoon

From $58.00 USD

PurePaw®

PurePaw® Ultra-Absorbent Towel

From $45.00 USD

PurePaw®

PurePaw® Monkey Wiping Plush

$39.00 USD

PurePaw products are crafted with our unique microfiber “noodle” material. These ultra-soft, absorbent fibers reach deep into your dog’s fur, trapping moisture and dirt at the root. Used across our mats, towels, and plush toys, this material is both highly absorbent and gentle on your pet, making life with dogs cleaner and easier.

Frequently Asked Questions

How long does delivery take?

We offer express delivery, so you can expect your order to arrive within 5 days. You'll receive tracking information as soon as your package ships.

Is the payment process secure?

Yes, absolutely. We use secure payment methods to ensure that your information is always protected. You can shop with confidence.

Can I return my order if I’m not satisfied?

Of course! We offer a satisfaction guarantee. If you're not completely happy with your purchase, contact our customer service team within 30 days for return instructions.

How do I contact customer support?

Our customer support team is available 7 days a week. You can reach us via email or phone, and we’ll be happy to help with any questions or issues.

What if my item arrives damaged?

If your item arrives damaged, please contact us as soon as possible. We’ll arrange a replacement or refund to ensure you're satisfied with your purchase.